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Specialized services

Public transit photo.

Specialized transportation services serve the needs of commuters whose transportation needs are not met by traditional services. Each of the counties in southeast Wisconsin offer some type of specialized services. Specialized transit services include elderly and disabled services, shared ride taxi and Wisconsin Employment Transportation Assistance Program (WETAP).

Elderly and disabled transportation

Services are available to the elderly and disabled in all southeast Wisconsin counties. Service varies from county to county. For example, Milwaukee County provides four programs that offer transportation to a variety of destinations, usually by van or taxi. The listing below contains the phone numbers for counties in southeast Wisconsin.

Location Service Phone
Fond du Lac County ADRC of Fond du Lac County (920) 929-3466
Elderly Service (60+) (920) 929-3936
Handi-Van Service (mobility-challenged) (920) 929-3110
Escort Service (medical) (920) 929-3936
Kenosha County ADRC of Kenosha County (262) 605-6646 
Care-A-Van (paratransit) (262) 653-4290
Volunteer Drivers (262) 842-7433
Burlington Area Senior Shuttle (Racine Co) (262) 638-6631
Medicaid Transportation (262) 697-4599
Milwaukee County Milwaukee County Aging Resource Center (414) 289-6874
Milwaukee County Disability Resource Center (414) 289-6660
Transit Plus (paratransit) (414) 343-1700
Ozaukee County ADRC of Ozaukee County (262) 284-8120
Interfaith Caregivers (262) 376-5362
Ozaukee Family Services (262) 376-7774
Racine County ADRC of Racine County (262) 638-6800
First Transit (262) 886-5321
Express Medical Transporters (414) 235-3668
SPARC (262) 676-1630
Walworth County ADRC of Walworth County (262) 741-3400
Washington County ADRC of Washington County (262) 335-4497
Waukesha County ADRC of Waukesha County (262) 548-7848
Ride Line (262) 650-1000

Additional information is available about County Elderly and Disabled Transportation Assistance on the Programs for Local Government section of the web site.;

Shared-ride taxi

Shared-ride taxi services are available in many communities as an alternative to traditional fixed-route bus service. The services are demand responsive and rides may be shared with other users. The listing below contains the shared-ride taxi numbers in southeast Wisconsin.

Location Phone
City of Fond du Lac (JOBTRANS) (920) 322-3650
City of Hartford (262) 673-8223
Ozaukee County (262) 284-8294
City of Ripon (920) 748-5599
Washington County (262) 338-2908
City of West Bend (262) 334-3096
City of Whitewater (920) 563-6303

Wisconsin Employment Transportation Assistance Program (WETAP)

The Wisconsin Departments of Workforce Development (DWD) and Transportation (WisDOT) jointly sponsor WETAP. This program integrates several state and federal funding sources into one, coordinated application process. The goal of this process is for local areas to work together in a collaborative process to assess and address their transportation needs.

Program objectives:

  • Help low income, unemployed and/or at-risk people access jobs, retain jobs or advance to higher paying jobs by alleviating transportation-related barriers.
  • Enhance the mobility options of the low-income population and increase their access to employment and job-related needs such as childcare, training and interviews.
  • Increase the availability of transportation options available to low income workers. Some examples include: expanding capacity of public transportation systems, ridesharing options and innovative individual solutions.
  • Encourage creating of a local planning process involving all local stakeholders, including low-income individuals and the private sector.

Additional information is available about WETAP on the Programs for Local Government section of the web site.

Questions about the content of this page:
Emlynn Grisar, SEWICommuter@dot.state.wi.us

Last modifiedL June 27, 2012

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